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Frequently Asked Questions
Everything you need to know about discreet packaging, Pakistani sizing, delivery, exchanges and shopping with Chic Store.
Privacy-focused parcel packaging.
Private WhatsApp sizing guidance.
Delivery across Pakistan.
How is my parcel packaged? Will anyone know what is inside? کیا پارسل کی پیکنگ پرائیویسی کے ساتھ ہوتی ہے؟
Discreet Packaging: At Chic Store, we understand how important privacy is when shopping for personal wear. Orders are prepared with customer confidentiality in mind.
Outer packaging should not display sensitive product names or descriptions that reveal the items inside.
Your order is handled with care. For special packaging requirements, contact our support team before dispatch.
You can contact Chic Store privately on WhatsApp if you have any packaging concerns.
Can I request specific delivery instructions for confidential receiving? کیا ڈیلیوری کے لیے خاص ہدایات دے سکتے ہیں؟
Yes! You can share your preferred delivery instructions through the Order Notes section at checkout or during WhatsApp order confirmation.
- Call before delivery: Ask the rider to call before arriving.
- Deliver personally: Request direct handover to the recipient.
- Reception delivery: Provide instructions for building reception.
- Courier collection: Ask whether pickup at a courier office is available in your area.
Special requests depend on courier availability and should be confirmed before dispatch.
Is my phone number and personal information kept strictly private? کیا میرا فون نمبر اور ایڈریس محفوظ رہتا ہے؟
At Chic Store, we respect customer privacy.
Contact details and delivery addresses are collected to process orders, arrange delivery and provide customer support.
We aim to handle personal information responsibly and share relevant delivery details only with service providers needed to fulfill your order.
Please review our Privacy Policy for complete information about data handling.
How do I choose my correct bra size? برا کا صحیح سائز کیسے معلوم کریں؟
Many Pakistani brands follow standard UK bra sizing. You can estimate your size using a soft measuring tape.
Measure snugly around your ribcage, directly underneath your bust. Compare your measurement with the brand's band-size chart.
Step 2 — Fullest Bust
Measure around the fullest part of your bust without pulling the tape too tightly. Compare this measurement with the band size to estimate the cup.
Important: Cup conversions and band calculations may vary between brands. Always check the product's sizing chart before ordering.
Get Private Bra Sizing HelpWhat if the size ordered does not fit? Can I exchange it? اگر سائز ٹھیک نہ آئے تو کیا ایکسچینج ہو سکتا ہے؟
If your item does not fit comfortably, contact Chic Store as soon as possible after delivery.
Our support team can help you review your measurements and explain whether your product qualifies for a size exchange.
Exchange eligibility depends on the product category, hygiene requirements, item condition and Chic Store's published return and exchange policy.
How does sizing work for Nighties, Gym Suits, and Panties? نائٹیز اور جم سوٹس کے سائز کی کیا تفصیل ہے؟
Many styles offer relaxed fits. Check bust and length measurements, especially for Free Size and Plus Size designs.
Compare your bust, waist and hip measurements with the individual product chart. Stretch and compression may vary by style.
Select your size based on waist and hip measurements. Available sizes may include Small, Medium, Large, XL and XXL, depending on the product.
Every style may fit differently, so use the measurements shown on its product page.
Can I get 1-on-1 sizing consultation before placing an order? کیا آرڈر سے پہلے سائز کے بارے میں رہنمائی مل سکتی ہے؟
Yes! Our WhatsApp support can help you understand sizing before placing your order.
You can message in Urdu or English and share your preferred product, current clothing size or relevant measurements.
Our team can guide you toward a suitable size using the available product information.
Chat with Chic Store Sizing SupportHow many days will delivery take to my city in Pakistan? میرے شہر میں پارسل کتنے دنوں میں پہنچے گا؟
Chic Store offers delivery across Pakistan. Delivery times depend on your city, courier coverage and dispatch schedule.
Contact our WhatsApp support with your city name for the latest estimated delivery timeframe.
Courier delays may occur during public holidays, peak shopping periods or adverse weather.
What are the delivery charges across Pakistan? پورے پاکستان میں ڈیلیوری چارجز کتنے ہیں؟
Delivery charges depend on your location and applicable shipping offers at Chic Store.
Your applicable shipping fee will be displayed during checkout or confirmed by our team before order dispatch.
Please check the checkout page for the final shipping amount.
How can I track my parcel status in real time? اپنے پارسل کی لائیو ٹریکنگ کیسے کر سکتے ہیں؟
Once your parcel has been dispatched, you can use its courier tracking information to check the shipment status.
- Keep your order confirmation and tracking number.
- Open the courier company's official tracking website.
- Enter your tracking number to view available shipment updates.
If you need help identifying your courier or tracking number, contact Chic Store on WhatsApp.
Ask for Order TrackingIs Cash on Delivery (COD) available in my city? کیا کیش آن ڈیلیوری دستیاب ہے؟
Chic Store offers Cash on Delivery for eligible locations in Pakistan.
Where COD is available, you can place an order without making the full product payment online and pay the courier according to your confirmed order terms.
Enter your delivery address at checkout to see available payment options for your area.
Can I pay via JazzCash, EasyPaisa, or Bank Transfer if I prefer? کیا ایزی پیسہ یا جاز کیش سے ادائیگی کر سکتے ہیں؟
If you prefer to pay in advance, please contact Chic Store to check whether JazzCash, EasyPaisa or bank transfer is available.
Always use payment details officially provided by Chic Store. Never transfer funds to an unverified account.
Can I place my entire order on WhatsApp instead of the website? کیا واٹس ایپ پر آرڈر بک کروا سکتے ہیں؟
Yes! You can contact Chic Store on WhatsApp for help placing your order.
- Take a screenshot of the product you want to buy.
- Send the screenshot to our WhatsApp number: 03014878238.
- Mention your preferred size, color and quantity.
- Provide your name, phone number and delivery address privately to our representative.
Our team can confirm product availability, charges and order details.
Place Order on WhatsAppWhat is the fabric quality of everyday and bridal garments? کپڑے کا معیار کیسا ہے؟
At Chic Store, we aim to offer comfortable and stylish women's wear suitable for everyday use and special occasions.
Our collection may include cotton, satin, silk-like fabrics, soft net and comfortable linings, depending on the product.
Check each product description for its exact material, fabric composition and care instructions before ordering.
Still have a question before ordering?
Our Chic Store support team is here to help with product information, sizing, delivery and order assistance.
Chat with Chic Store on WhatsApp